8fb Privacy Policy – How Your Information Is Protected

Your personal information is a trust we take seriously — find out in plain language how it is collected, used, and protected

Last Updated: January 2026
SSL encryption

All your information and transactions on 8fb are secured with 256-bit SSL encryption. No external party can access or read your data.

Never sold to third parties

Your personal data is never sold to advertisers or third parties. It is used solely for the purpose of operating the service.

Your controls

You have the right to view, correct, or delete your data. This right can be exercised at any time through our support team.

Secure Data Storage

All data is stored on secure servers. Access is strictly controlled — only authorised personnel can access information on a need-to-know basis.

Transparent Policy in Bangla

8fb's privacy policy is written in Bangla so that everyday users can easily understand what information is collected and why.

No unnecessary messages

Marketing messages will not be sent unless you opt in. You can update your notification preferences at any time from your account settings.

When you create an account or use 8fb's services, you share certain information with us — such as your name, address, identity documents, and payment details. This privacy policy clearly explains how we use that information, how long we keep it, who we share it with, and how we protect it.

8fb believes privacy is a fundamental right. That's why we only collect the data we need and protect it with rigorous security measures. This policy is written in plain language — not complex legal jargon — so you can understand exactly how your information is handled.

1. What Types of Information We Collect

8fb only collects information that is necessary to provide our services. We do not request unnecessary data, and we do not use what we collect beyond its stated purpose.

Information provided at registration:

  • Full Name, Date of Birth & Gender
  • Email Address & Mobile Number
  • Current Address (including District and Division)
  • Preferred username

Information provided for KYC verification:

  • Copy of National ID (NID), passport, or driving licence
  • Proof of address document (utility bill or bank statement)
  • Selfie Holding ID Document

Transaction-related data:

  • Deposit & Withdrawal History
  • Payment method number (last four digits of your bKash/Nagad number)
  • Betting History & Wallet Balance

Automatically collected data:

  • IP address and device type
  • Browser information and operating system
  • How long you spent on the website or app and what you viewed (log data)
  • Login Date, Time & Location

Good to Know: 8fb never stores your full bank card number or PIN. Payments are processed through a payment gateway, and sensitive financial data is not held on our servers.

2. How Your Collected Data Is Used

8fb uses your information only for specific, defined purposes. Below is a breakdown of what data is used for and why:

Data type Purpose of use Legal basis
Identity Document Information
Account opening, KYC verification, and age confirmation Contractual Necessity
Contact information
Transaction confirmations, security alerts, and customer support Contractual Necessity
Transaction history
Payment processing, fraud prevention, account balance Legal Obligation
Betting History
Bet settlement, loyalty points, dispute resolution Contractual Necessity
Log Data / IP
Security monitoring, fraud detection Legitimate Interest
Preferences & Behaviour
Personalised offers and experiences (where consent has been given) Consent

8fb analyses your betting behaviour to identify responsible gaming signals. If a user appears to be betting excessively or in a high-risk pattern, our support team will proactively reach out to offer assistance. This analysis is carried out solely for the benefit of our users.

3. Data sharing policy

8fb does not sell your personal information to any advertisers, data brokers, or third parties. Your data may only be shared in the limited circumstances outlined below:

  • Payment processor: With bKash, Nagad, or your bank — only the data strictly necessary to complete a transaction is shared.
  • KYC verification service: Where a third-party verification service is used to confirm your identity, they receive only the specific documents required for that purpose.
  • Legal Obligation: When we are legally required to disclose information under a court order, government directive, or international anti-money laundering regulations.
  • Business changes: In the event that 8fb merges with or is acquired by another company, your data may be transferred to the new entity — subject to the terms of this policy.

Our Commitment: 8fb has privacy agreements in place with all third parties with whom data is shared. They are not permitted to share that information further or use it for their own purposes.

8fb will never share your data with third parties for marketing purposes without your consent. If you are informed about offers from any partner organisation, it will always be through 8fb's own communication channels.

4. Data security measures

8fb invests in data protection from both a technical and administrative standpoint. The key security measures in place are outlined below:

  • SSL/TLS Encryption: All data transmitted through the website and app is protected with 256-bit encryption. You can verify this by looking for the padlock icon in your browser's address bar.
  • Data Encryption: Sensitive data stored on our servers — such as password hashes and identity document details — is kept in an encrypted format.
  • Two-Factor Authentication (2FA): An OTP is sent to your mobile number each time you log in. Additional verification is required when a login is detected from an unusual location or device.
  • Access control: Within 8fb, only staff who require access to specific data are permitted to view it — not everyone has access to everything.
  • Security Audits: Regular external security audits are conducted to identify vulnerabilities.
  • Incident response plan: In the event of a data breach, affected users will be notified within 72 hours.

That said, technical security alone is not enough — your own vigilance matters too. Use a strong password, never share your login credentials with anyone, and avoid signing in to 8fb over public Wi-Fi.

5. Cookies & Tracking Technologies

The 8fb website and app use cookies — small data files stored on your device that allow the site to recognise you on future visits. The different types of cookies are described below:

Most cookies can be disabled through your browser settings. However, disabling strictly necessary cookies may cause certain 8fb features to stop working correctly.

6. How Long Your Data Is Retained

8fb does not retain data beyond what is necessary. However, certain information must be kept for an extended period for legal compliance. Retention periods are outlined below:

  • Account information: For the duration of your active account and for 5 years after closure (as required by law).
  • Transaction Records: 7 years from the date of the last transaction — in compliance with anti-money laundering laws.
  • KYC documents: Retained for 5 years after account closure.
  • Support Chat Records: 2 years from the date of last contact.
  • Log data: Up to 12 months, after which it is automatically deleted.
  • Marketing preferences: Until you withdraw your consent.

When an account closure is requested, 8fb permanently deletes your data after the legally required minimum retention period. Contact our support team for full details on this process.

7. Your rights regarding your data

Every registered user on 8fb has certain fundamental rights regarding their own data. To exercise any of these rights, please email our support team.

Right to Access Your Data

You can request to know what information 8fb holds about you. It will be provided within 30 days of your request.

Right to Rectification

You may correct any inaccurate or outdated information. Some changes may require additional verification.

Right to erasure

You may request deletion of your data, unless we are required to retain it by law.

Right to object to processing

You may opt out of marketing communications or profiling at any time.

Data portability

You can request an export of your personal data in a machine-readable format (CSV).

Right to Restrict Processing

You can request a temporary suspension of processing for data that is disputed or under review.

To exercise any of these rights, email support@8fb.world. Additional verification may be required to confirm your identity. 8fb typically responds within 30 days; complex requests may take up to 90 days.

8. Protection of Minors' Data

8fb's services are strictly for users aged 18 and above. We do not knowingly collect any personal data from minors.

Date of birth is verified at the time of registration, and age is reconfirmed during the KYC process. If an underage user under 18 has managed to open an account, the account is immediately closed upon discovery and all collected data is deleted.

A Note for Parents: If you suspect that your child or any underage member of your family is using 8fb, please contact us immediately. We will act promptly.

9. Changes to the Privacy Policy

8fb may update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of the page will be revised, and significant changes will be communicated via email or in-app notification.

Minor linguistic corrections or clarifications may take effect without prior notice. We recommend visiting this page regularly to stay up to date.

You have the right to close your account if you do not agree with the updated policy. Continued use of the service after any changes will be considered acceptance of the new policy.

For any questions or concerns, please get in touch with us:
support@8fb.world

Last Updated: January 2026 | Next Review: July 2026

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